Our Care Model Explained: How Joyful Journey OT Supports Clients, Children and Families
- Hannah Lees
- Jan 6
- 2 min read

Starting occupational therapy can feel overwhelming. Many families come to us feeling unsure, hopeful, and sometimes exhausted from trying to navigate support systems on their own.
At Joyful Journey OT, we believe therapy should feel safe, collaborative, and meaningful, not rushed or confusing. That’s why we follow a clear, relationship-based care model that supports children and families across every stage of their journey.
1. Discovering & Relationship Building
This is where the joyful journey begins.
We take time to get to know your child, your family, and your world. Through conversations, observations, and assessment, we explore what’s going well, what’s challenging, and what truly matters to you.
Our focus is on connection, curiosity, and understanding because strong relationships are the foundation for meaningful change.
2. Goal Setting & Therapy Planning
Once we understand your child’s strengths, needs, and environment, we work together to create goals that are realistic, meaningful, and relevant to everyday life.
These goals are co-created with families and focus on participation; things like playing, learning, communicating, and feeling confident in daily routines.
You are never handed a generic plan. Therapy is shaped around your child and your family.
3. Nurturing Participation Together
Therapy doesn’t just happen in the clinic.
Through playful, purposeful sessions, environmental adjustments, and caregiver support, we help children build skills while empowering parents, educators, and support networks.
We believe lasting progress happens when strategies are embedded into real life at home, at school, and in the community.
4. Joyful Participation in Life
This is our shared destination.
It’s where children experience confidence and capability, families feel supported and understood, and participation becomes more accessible and joyful.
Our role evolves into one of reflection, celebration, and supporting sustainable success as your child continues to grow.
Why This Matters
Our care model reflects what we value most:
Relationships before outcomes
Strengths before deficits
Collaboration over compliance
Regulation, safety, and sustainability
At Joyful Journey OT, we’re honoured to walk alongside families, not just to support development, but to celebrate each child’s unique journey.
If you’d like to learn more or feel this approach might be right for your family, we’re always here to talk.



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